Privacy policy

Effective October 7, 2026

The Network learns what you tell it so it can introduce you to people and plans that fit. This policy explains what we collect, how we use it, who can see it, and the choices you have. In short: you decide what other people see, we never sell your data, and you can export or delete it at any time.

What we collect

• Your phone number and the channel you use (iMessage or SMS), to verify you and to text you.
• What you tell The Network in conversation: your interests, what you're looking for, your availability, your city and neighbourhood, and your preferences about how often to hear from us.
• What you choose to share from elsewhere, such as profile text you paste, a summary from your AI assistant, or calendar free/busy times if you connect a calendar. We read free/busy only, never event details.
• Vouch notes written by the member who invited you. They are not used for matching until you accept, and are deleted if you decline or after 30 days.
• Activity: introductions and plans offered, accepted or declined, attendance, and feedback you give after meeting someone.

We do not collect device location. We do not build profiles of people who aren't members, including people you mention to us.

How we use it

• To find and propose introductions, small groups, events and help that fit what you asked for.
• To relay messages between members, schedule plans, send reminders, and ask how things went.
• To keep members safe: handling reports and blocks, and preventing spam and abuse.
• To improve matching, using outcomes such as accepted introductions and feedback.

Who can see what

Everything you share has a privacy scope:

• Private to your agent: helps The Network understand you, but is never shown or hinted to anyone else.
• Matchable: used to find good fits, but never quoted or disclosed.
• Shareable: may be mentioned to someone you're being introduced to, when relevant.

Every outgoing message is checked automatically for anything that would reveal a private fact. Other members see only a coarse area, such as a neighbourhood or a travel time, never your exact location. Your phone number is shared with another member only when you both agree to swap contacts.

During our early pilot, a small team reviews proposed introductions before they are sent. Reviewers see the information needed to judge the fit, with phone numbers and other direct identifiers removed.

Service providers

We use service providers to run The Network: messaging providers (for iMessage and SMS delivery), cloud hosting and database providers, and AI model providers that process message text to understand requests and draft replies. They process data only on our instructions. We do not sell your personal information, and we do not share your mobile number or text-messaging opt-in data with third parties or affiliates for marketing.

Retention and deletion

You can ask The Network to show you what it knows about you, correct it, export it, or delete your account, by text or by emailing help@ntwrk.love. Deletion removes your profile, facts, messages and derived matching data. Deleted data is removed from storage within 24 hours and from encrypted backups when they expire, within 30 days. We keep a minimal record that an account was deleted, and any records we're legally required to keep.

Your rights

Depending on where you live, including California (CCPA/CPRA), you may have rights to know, access, correct, delete and port your data, and to opt out of sale or sharing (we don't sell or share). We won't treat you differently for using these rights. Contact help@ntwrk.love.

Members under 18

The Network is not for children under 13. Members aged 13 to 17 can use The Network only for their own help and recommendations. They are never introduced to, grouped with, or connected to other people.

Security

Data is encrypted in transit and at rest, staff access is limited and logged, and we review security regularly. If a breach affects your data, we'll notify you as the law requires.

Changes

If we make material changes, we'll tell you by text before they take effect.